Refund policy

At Shaukins, we strive to provide our customers with high-quality fashion and a seamless shopping experience. If you are not completely satisfied with your purchase, please review our refund and exchange policy below.

1. Return & Exchange Eligibility

• Customers must place a return or exchange request within 3 days of receiving their order.

• Please ensure that the products you return are unused, unworn and the original tags are intact.
• Refund will be rejected if the returned product is found to be used or the tag is missing. 
• A return handling charges will be applied for refund of Rs. 299.

• The item must be in its original, unused, and unworn condition with all tags intact.

• Items that are damaged, worn, or altered after delivery will not be accepted.

• Only exchange will be applicable on order purchase on sale/offer.
• Only one time exchange is allowed.

2. Store Credit Only

• We do not offer cash refunds.

• Once your return is approved, you will receive store credit that can be used for future purchases.

3. Sale Items

• Sale items are non-refundable and non-returnable.

4. How to Request a Return or Exchange

• Email us at support@shaukins.com with your order number, reason for return, and clear images (if applicable).

• Once approved, you will receive further instructions on shipping the product back.

• Return shipping charges will be borne by the customer.

5. Processing Time

• Once we receive your return, please allow 5-7 business days for processing.

• Store credit will be issued after the returned item passes the quality check.

By purchasing from Shaukins, you agree to the terms of this policy. If you have any questions, feel free to reach out to our support team.